Privacy Policy
Effective Date: April 1st, 2025
VA Mantra (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and marketing activities.
1. Information We Collect
We collect data in the following ways:
1.1 Information You Provide to Us
When you book a consultation, subscribe to our services, or contact us, we collect:
- Personal details: Name, email, phone number, company name.
- Business interests: Services you are interested in.
- Messages: Any communication you send us.
1.2 Information We Collect Automatically
We use tracking technologies and analytics tools to collect:
- Website interactions: Pages visited, time spent, and actions taken.
- Device & browser data: IP address, operating system, browser type.
- Ad engagement: How you interact with our digital marketing campaigns.
1.3 Information from Third Parties
We receive lead data from platforms used for scheduling, marketing, and analytics to improve our services and measure campaign performance.
2. How We Use Your Information
We use collected data to:
- Provide and improve our virtual assistant services.
- Communicate with you about your inquiries, services, and promotions.
- Optimize our marketing campaigns and measure ad performance.
- Ensure website functionality and enhance user experience.
- Comply with legal obligations and protect against fraud.
We do not sell or share your data with third parties for their marketing purposes.
3. How We Store & Protect Your Information
We store data on secure cloud-based platforms with access controls. Any information we collect is protected with encryption and industry-standard security protocols.
We do not store sensitive financial details (e.g., credit card information), as all transactions are handled by secure third-party payment processors.
4. Your Rights & Choices
4.1 Opt-Out & Data Control
You can:
- Request a copy of your data.
- Ask us to delete your data.
- Opt out of marketing emails at any time.
To make a request, email us at [email protected].
4.2 Cookies & Tracking
We use cookies for analytics and ad tracking. You can disable cookies in your browser settings, but some site functions may be affected.
5. Compliance with Privacy Laws
We comply with applicable privacy regulations, including:
- General Data Protection Regulation (GDPR): Data processing is based on consent and legitimate interest.
- California Consumer Privacy Act (CCPA): Users have the right to access and request deletion of their personal data.
6. Retention & Deletion Policy
We retain lead data only as long as necessary for:
- Service fulfillment.
- Marketing follow-ups (if consented).
- Legal compliance.
If you cancel services, we retain your data for a maximum of 12 months before deletion.
7. Contact Us
For privacy concerns or data requests, contact us at:
VA Mantra
614-615 SNS Arista, Vesu, Surat, Gujarat 395007
Email: [email protected]
Phone: +1 210-544-5434
This Privacy Policy may be updated periodically. Your continued use of our services signifies that you have read and understood any changes.